opened and tested but all parts included The Hoover Express Handy Handheld Steam Cleaner 1000w is a powerful and convenient cleaning solution for any home. With a steam rate of 12g/min and a power of 1000W, this handheld cleaner effectively removes stubborn dirt and stains. The included extension tool allows for easy access to tight spaces, making it perfect for a variety of cleaning tasks. The sleek blue design adds a touch of style to your cleaning routine. Perfect for spot cleaning or cleaning upholstery, this Hoover handheld cleaner is a must-have for any home.